Team Lead Quality Assurance (all genders)

Team Lead Quality Assurance (all genders)

At Nect, we make digitalization tangible and secure. We develop AI- and biometrics-based trust services, including digital identity and signature solutions. Sounds technical? It is - but, more importantly, it’s exciting. Our technologies help public authorities and businesses prepare for the digital future. We are driven by our desire to demonstrate the simplicity and security of digital solutions while creating new opportunities for all. Are you ready to help shape the digital world of tomorrow with us?

About the role:

At Nect we are proud of the quality of our products, especially the ease of use of our apps! But do not be fooled, below the easily accessible user experience is a complex system that fulfills various security, compliance, and technological requirements. Machine learning plays an important role in creating value for our customers and users.

If you are interested in building our QA strategy from ground up, creating test plans together with our Product and Engineering leadership and eventually strive for automation, but also don’t shy away from coordinating and doing the actual tests then look no further!

You are responsible for:

• Define, implement, and continuously improve the QA strategy across iOS, Android, web platforms, machine learning services, and APIs
• Lead and develop a high-performing QA team with a strong focus on enablement, feedback culture, and continuous growth
• Manage team performance through regular 1:1s, structured reviews, and clear goal setting
• Own defect management end-to-end: collect, triage, reproduce, and manage bugs through their lifecycle
• Collaborate closely with Product and Engineering to create, maintain, and execute comprehensive test plans
• Coordinate and, where necessary, actively perform manual testing to ensure product quality
• Drive test automation initiatives and establish scalable, efficient testing processes
• Provide clear reporting, insights, and recommendations to Product and Engineering leadership

You bring with you:

• 3+ years of experience in QA Management, ideally in a cross-functional product environment
• 2+ years of leadership experience with a strong focus on enabling and empowering teams
• Strong people management skills, including regular 1:1s, performance management, and goal setting (budget responsibility is a plus)
• Excellent communication skills with the ability to provide clear, constructive feedback and build trust through empathy
• Strong collaboration skills, with the ability to work effectively across Product, Engineering, and other stakeholders
• Structured and detail-oriented mindset with a strong focus on quality and continuous improvement
• ISTQB certification or equivalent qualifications are a plus
• Understanding of accessibility standards and quality management frameworks (e.g. ISO 9001) is a plus
• Fluency in English is required; German is a plus

What we offer you:

• Flexible working and a modern working environment
• Scale-up culture with security and vision: digital, innovative, ambitious
• Flat hierarchies and quick decisions: real scope for your ideas
• Personal development: in a growing tech company with a future
• Modern office in Hamburg: central location between the Elbe and Alster rivers with a pleasant working atmosphere
• Health benefits: company health insurance package
• Team spirit: regular events and exchanges in a motivated environment
• Catering support: subsidy for your daily meals/snacks

Ready to help shape digital identity in Europe?

Then apply now - we look forward to hearing from you!

https://karriere.nect.com/en/